Shipping Policy

At Retreat Myself, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your ethically made sleepwear in a timely manner, and we are committed to delivering your order as quickly as possible.

Here are the key details of our shipping policy:

Shipping Methods:

We offer various shipping methods to cater to your needs. During the checkout process, you will be able to choose from the available options. These may include standard shipping, express shipping, or international shipping.

Shipping Rates:

Our shipping rates are calculated based on the weight and destination of your order. The exact shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase.

Processing Time:

Once your order is placed, our team works diligently to process and prepare it for shipment. Please allow 1-2 business days for order processing before it is dispatched.

Delivery Time:

The delivery time will depend on the shipping method you choose and the destination of your order. Standard shipping within Australia typically takes 2-5 business days, while express shipping can deliver your package within 1-3 business days. For international orders, the delivery time may vary depending on the country.

Tracking Information:

For your convenience, we provide tracking information for all orders. Once your package is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment online.

Customs and Duties:

For international orders, please note that customs and duties may apply. These charges are the responsibility of the customer and are not included in the shipping cost. We recommend checking with your local customs office for more information on any potential fees.

Shipping Restrictions:

While we strive to offer worldwide shipping, there may be certain restrictions on specific products or destinations due to legal or logistical reasons. If we are unable to ship to your location, we will notify you promptly and provide any necessary assistance.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at pennyvanschaik@gmail.com. We are here to assist you and ensure a smooth shipping experience.